تعلن شركة امنية للاتصالات في الاردن عن توفر الشواغر التالية :
1- MDS Systems Supervisor
Job Purpose:
Responsible for all aspects of Umniah as a Service Provider (SP) for IP Systems Infrastructure, including Projects, Operations and Techincal Support. Which entails coordinating with other related teams to ensure the best Performance, improve Service SLA's and KPI's through developing new solutions and applying the right, latest technologies, in addition to insure E2E capacity planning alignment with set targets, and provide different level of elements, resources and features to match network growth and meet engineering targets.
Responsibilities:
- Manage Umniah's SP Systems services, resources, team, design, implementation projects and SLA.
- Develop, implement, support and strategically manage the Service Provider systems including but not limited to servers, operating systems, Storage area, data backup, DNS, Mail, Web Hosting, VOIP infrastructures, and management solution, security systems.
- Ensure Umniah's SP ICT Systems compliance to industry standards and internal standards and frameworks.
- Manage and Maintain SP Systems Hardware; Servers, Storages, Network in terms of upgrades, expansions, reactive support maintenance and proactive support maintenance.
- Validate Systems design, setup and configure to be compliant with business requirements, performance needs, security and business continuity requirements.
- Monitor Systems Performance and KPIs to make sure all systems are meeting SLAs; Servers, Storage, Network and Services.
- Technical Projects Management.
- Provide technical guidelines for operation.
- Security and Risk Management.
- Provide technical support for MDS customers within their area of responsibility.
Requirements:
Education : Bachelor Degree in Computer Engineering or any related field.
Work Experience: a minimum of 8 years in Systems Administration, with previous experience in managing a team.
Certificates:
- Mandatory: AWS, Microsoft Cloud and Platforms certification.
- Desirable: Cisco Certification CCNA, CCNP Voice, CCIE Voice,Linux, and VMWare Certificates
Knowledge of:
- Cloud Architecture, including Microsoft Azure, AWS.
- Cloud Platform and Infrastructure.
- Operating Systems Implementation and Operation (Linux, And Microsoft)
- Virtualization Hyper-v and VMWare
- Cloud computing infrastructure, project implementation, service management and public cloud service provisioning systems.
- Microsoft technologies (windows operating systems, MS SQL, Oracle DB, Cisco Networking (WAN, LAN and security), Servers hardware, Linux operating system, IT security systems, SAN infrastructure, system monitoring and management
- VoIP, Cisco Hosted Collaboration systems, and call Manager.
- Contact Centers Solutions.
- Project management of IT that includes Enterprise services and critical services.
- MS SQL, and MySQL reporting services.
- IT change management.
- Cyber Security.
Skills In:
- IT Strategy and Planning: Hardware solutions strategy and planning, Operations strategy and planning, Business Continuity and Contingency Planning, Storage solutions strategy and planning, Applications strategy and planning, Security policies and procedures, New technologies assessment, Network and communications solutions strategy and planning, Costing and Budgeting
- Applications Management: Messaging systems, Operating systems, Telecommunication systems
- Database Management: Database management & warehousing, Knowledge management
- Risk management: Risk assessment techniques, Risk measurement and Disaster Recovery.
- VoIP systems administration and Management, including IP Telephony, IPCC and Telephony Cloud Services.
- Customer Support: Help desk support methods and techniques
- Analysis Techniques: Problem solving and requirements collection, Research analysis
- Testing: Technical quality assurance
- Vendor Management: Contract administration, SLA management
- Asset Management: Capacity planning, Technology assets management
- Network Performance Management: Performance management tools, Network Performance optimization, Performance Management process, Service Performance Optimization
- Network Fault Management: Fault management tools and systems, Fault analysis and correlation techniques, Disaster recovery and contingency planning
- Trouble Ticketing: Trouble ticketing systems, Workflow techniques
- Inventory Management: Network Inventory Systems and Integration, Maintaining Network Inventory systems
- Service Management: Service activation tools and techniques, Service platforms management (upgrade, scale, backup, maintain etc.)
المهارات والخبرات المطلوبة
- IP
- IP Systems
- MDS Systems
2- Head of Business Development
1.Job Purpose :
Responsible for drawing out business strategy, identifying market segments, creating business plan, and leading business/corporate development activities including P&L ownership.
2. The Job entails exposure :
- Lead and manage the sales, marketing and account management team
- Prepare and own / lead the annual Business Development Plan of the company
- Define and achieve monthly, quarterly, and yearly targets.
- Design strategies for new services and products as well as analyze business needs and provide new opportunities for growth.
- Maintain and build customer relationship strategies.
- Work closely with Umniah team to ensure efficient and effective customer care, wallet registration at shops, issuing cards instantly at shops, all wallet services are available at shops (especially availability of cash)
- Conduct strategic account reviews as well as support, service, and manage account-related needs
- Deliver ongoing market analysis including market intelligence and competition assessment
- Identify customer needs and develop marketing tools for clients as well as design referral and lead generation networks
- Manage social media company deliverables and work with Umniah marketing team to deliver shared campaigns
- Work closely with product managers to ensure correct positioning strategies for product lines
Requirements:
Education: Bachelor Degree in Business, Finance, Marketing or any related fields. (Master's degree is a plus)
Work Experience: A minimum of 10 years of experience in a related field (a minimum of 5 years in a managerial role) Certificates: Certificates in the Financial field such as CMA is a plus
Knowledge of:
- Excellent knowledge of financial services industry
- Excellent knowledge of mobile payment methods and ecosystem
- Significant dealings with Central Bank regulations
- A working knowledge of account management and support
- Excellent knowledge of financial statements and budgeting from commercial perspective
- Good knowledge of telecommunication commercial models
- Basic knowledge of fintech, excellent fintech knowledge is a plus
- Basic knowledge of payment cards issuance, excellent knowledge is a plus
- Excellent knowledge of commercial agreements and frameworks
Skills In:
- Excellent command of product road map preparation
- Good command of strategic business planning
- Excellent communication and presentation skills at all levels including higher management
- Excellent command of influencing skills and deal closing capabilities
- Excellent command of negotiating skills
- Excellent command of managerial and leadership skills
- Excellent command of drawing out P&L statements and owning business plans
- Deal with varied tasks and to work under pressure to meet deadlines and targets
- Work effectively and responsibly without close supervision
3- SOC Sr. Analyst
Description
Job Purpose:
Responsible for assessing, planning, and enacting security measures to help protect the organization and external customers from security breaches and attacks on its computer networks and systems. This job involves simulating attacks to identify vulnerabilities, testing new software to help protect the company and customer’s data, and helping users adhere to new regulations and processes to ensure the network stays safe.
The Job Entails Exposure To
Assess, plan, and enact security measures to help protect the organization and external customers from security breaches and attacks on its computer networks and systems:
Education: Bachelor Degree in Network Engineering & Security, Computer Science, Computer Engineering or any related field.
Experience: Analyst 0-2 years
Sr. Analyst 4 - 8 years of experience
Knowledge Of
Job Purpose:
Responsible for assessing, planning, and enacting security measures to help protect the organization and external customers from security breaches and attacks on its computer networks and systems. This job involves simulating attacks to identify vulnerabilities, testing new software to help protect the company and customer’s data, and helping users adhere to new regulations and processes to ensure the network stays safe.
The Job Entails Exposure To
Assess, plan, and enact security measures to help protect the organization and external customers from security breaches and attacks on its computer networks and systems:
- Develop Alerts and rules for Customers attacks and Security bugs scenarios in SIEM system
- Develop security mitigation plan per customer
- Provide analysis and trending of security log data from a large number of heterogeneous security devices.
- Provide Incident Response (IR) support when analysis confirms actionable incident.
- Provide threat and vulnerability analysis as well as security advisory services
- Analyze and respond to previously undisclosed software and hardware vulnerabilities
- Investigate, document, and report on information security issues and emerging trends.
- Integrate and share information with other analysts and other teams
- Conduct Forensics investigation based on international standard
- Implement, Operate and Troubleshoot for ISP's DNS, Web, Databases, Mail and Windows Media Streaming servers.
- Implement Operate and Troubleshooting network and host-based Security platforms including Firewalls, IPS, WAF, and Application layer Firewall, mail anti-Spam and Security Information & Event Management (SIEM) platform.
- Evaluate, select, design and configure security infrastructure systems in Service Provider environment.
- Come-up with technical solutions to address security weaknesses and work with relevant stakeholders to implement them.
- Develop, document and implement complex changes to security solutions within the company network.
Education: Bachelor Degree in Network Engineering & Security, Computer Science, Computer Engineering or any related field.
Experience: Analyst 0-2 years
Sr. Analyst 4 - 8 years of experience
Knowledge Of
- Telecom industry
- Knowledge of various security methodologies and processes, and technical security solutions (firewalls , IPS, anti-Malwares)
- Industry recognized systems and information security certification, such as a CISSP (or Associate), SSCP, CEH, or equivalent are plus
- Knowledge of TCP/IP Protocols, network analysis, and network/security applications
- Knowledge of common Internet protocols and applications
- Risk Management: Risk assessment techniques, Mitigation techniques, Risk probability and estimation
- Analysis Techniques
- Premises Security Operation: Premises Security Systems, Fraud Detection, Premises Security Reporting, Security and Safety Measures, Access control
- Process Management: Business processes and procedures
- Project Management: Project Planning Tracking, Project Reporting, Issue Resolution
- Excellent command of English language speaking and writing
- Good command of MS office applications
- Excellent verbal and written communication skills
- Excellent customer service skills